Frequently Asked Questions

Product FAQs

Yes. Our gallery is located at 55 University ST, Seattle WA 98101. We are open 11am-6pm Monday-Saturday and 12-5pm Sundays.

Yes! We now offer online store and check out. Or give us a call at 206-652-8374.

At the time of delivery you may return any online order only when delivery team is there and present at no return shipping cost! Once they leave you will have to pay for return shipping charges (return fees are $250 on average). We will take back any unused product for up to 1 year of purchase, after 15 days a 15% restocking fee and return shipping charges will be applied. If the return is a result of our error, Modern Design Sofas will pay for the return shipping. Custom made orders made in person at our showroom or over the phone are non refundable. If you have any questions or concerns contact us directly and we can go over our policy with you.

We current offer shipping to all lower 48 states. Smaller items will ship UPS or FedEx. Only sofas and sectionals are white glove in most cases. We will contact you to discuss logistics of your order depending on your location and items.

Our custom sofas and sectionals are 100% made in California. Other items we sell are sourced from all over the world, please ask us and we will tell you the origin.

Our made in USA sofas and sectional are bench made in California, from fully sourced domestic products, including the foam, wood, any metal within. Made with Boise Cascade kiln dried hardwood frames, which features a lifetime warranty against wood breakage. Foam is chemical and fire retardant free, we offer a 2.0 Medium density or 2.5 HR density foam, depending on model, an 8 gauge spring system, with steel retainers. Down fill and Innerspring options are available as an addition charge on most models.

Our made in USA sofas and sectionals come with a lifetime frame warranty and a 2 years on cushions and seams. We also offer an extended 5 year warranty for fabric at an additional cost.

You can also find warranty information on the item's product page here on our website.

Most other items come with a standard 1 year manufacturer warranty against breakage and parts, please feel free to call or ask for details on a specific item.

Shiping FAQs

In stock items ship within 5-7 business days. For our custom, made in the USA, sofas and sectionals, production is 2-3 weeks. Our national in home delivery takes between 10 and 25 business days depending on your proximity to a large city or shipping terminal.

No, we do not currently ship internationally.

Local Seattle area deliveries run 7 days a week, and are able to schedule a time best suited for you and your schedule. This includes our white glove service, which includes inspection of your purchase, in home delivery, and assembly in your home.

Absolutely! If you prefer to use our Will Call service, our warehouse is located in Georgetown, 6540 5th Pl S Seattle, WA 98108. The warehouse is open Monday through Friday, from 9:30 to 5 pm. Please contact our warehouse at 206-550-1848 if you plan on picking your pieces up so that both the warehouse and your pieces are ready for you. Please inspect the piece before hand, all furniture is inspected once it has arrived and Modern Design Sofas is not responsible for any damage that has occurred after it has left the warehouse.

If you have further questions, please feel free to contact us at 206-652-8374 or email at sales@moderndesignsofs.com

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